TRAINING POLICIES

Payment: Payment must be made in advance of training. Checks should be written to Failure Prevention Associates, LLC. Cash payments will not be accepted. Credit cards will be charged upon receipt to secure your seat at the seminar.

NOTE: Sales Tax may apply (US and Canada). You may provide a tax exemption certificate if sales tax does not apply to you.

Cancellation: FPA must be notified of any cancellations at least 10 business days prior to the start of the course. If you have an emergency and cannot attend the training please contact the Director of Training at FPA at 408-772-2777 and we will be happy to re-book you for a future course.

Refund: FPA will not issue any refunds. If you have an emergency and cannot attend the course
you are registered for, FPA will issue you a credit memo to be used toward a future course.