FPA help center

Predictive Maintenance Support for Reliability Teams

Whether you need predictive maintenance service, technical training, industrial tools or help solving an equipment problem, Failure Prevention Associates will connect you with the right reliability specialist.

Real experts. Practical answers. Support built around your operation.

Services.
Training.
Tools.
Field support.

Main & Sales: (832) 930-0756

Choose a convenient time

Tell us what you need

Choose your best next step

Get to the Right Help Faster

Start with the option that best matches your situation. Each path connects you directly to the FPA team that can help.

Industrial reliability specialist providing phone support beside rotating equipment

Speak directly with our team about a current equipment problem, service need, training question or product application.

Best for: Immediate direction and technical routing

Reliability engineers reviewing machinery drawings and a service proposal

Share your equipment, facility and project needs so FPA can recommend the right scope for services, training or tools.

Best for: Pricing, project scoping and formal proposals

Industrial maintenance leader in an online reliability consultation

Select a convenient time to discuss your reliability objectives, condition monitoring program or equipment challenge.

Best for: Planning, discovery and solution comparison

Reliability team troubleshooting an industrial pump on site

Send details about your facility, application or question and the appropriate FPA specialist will follow up.

Best for: Detailed questions and non-urgent inquiries

Find your support path

What Can We Help You With?

Search the site or select the area that best fits your reliability need.

Condition Monitoring

Find vibration, thermal, ultrasound, motor and oil-analysis support.

Field Services

Get on-site precision alignment, balancing and corrective expertise.

Training & Courses

Choose practical reliability training for individuals or plant teams.

Tools & Technology

Find analyzers, sensors, thermal cameras and testing equipment.

Equipment Problem

Talk with FPA about an active machinery or reliability concern.

Quote or Project Scope

Provide project details and request a tailored recommendation.

Schedule a Meeting

Reserve time with a solutions provider to discuss your goals.

Resources & Updates

Explore practical articles, videos and FPA reliability updates.

Direct contact directory

Reach the Right FPA Specialist

For faster routing, call the team member aligned with your need. FPA supports industrial clients from its Houston-area headquarters and serves facilities nationwide and internationally.

Houston-area Headquarters

2800 East Broadway Street, Suite C-252
Pearland, TX 77581

Sales & Main Line

Karl Hoffower

Services, tools and general support

(832) 930-0756

Training

Babes Carey

Course and team-training questions

(408) 772-2777

Field Service Supervisor

Walter Cruitt

On-site field service support

(832) 544-8772

What happens next

A Clear Path From Question to Action

FPA starts by understanding the situation, then connects you with the expertise and next step that fit your operation.

Step 01

Tell Us What You Need

Share the equipment, technology, facility need or reliability objective.

Step 02

We Route Your Request

Your inquiry goes to the specialist best matched to the issue.

Step 03

Clarify the Scope

We confirm priorities, timing, technical details and desired outcome.

Step 04

Move Forward

Receive the recommended service, training, tool or next action.

Self-service resources

Learn, Compare and Stay Informed

Not every question requires a call. Explore FPA resources when you need technical insight, visual explanations or future updates.

Reliability Articles

Read practical guidance covering predictive maintenance, condition monitoring and equipment reliability.

Technical Videos

See technologies, practices and industrial reliability concepts explained visually.

FPA Newsletter

Receive updates on new training, services, products and reliability information.

Real support for real equipment

Still Not Sure Where to Start?

Tell us what is happening, what you are trying to improve or what your team needs to learn. FPA will help identify the most useful next step.

Help center FAQ

Common Support Questions

Quick answers for reaching Failure Prevention Associates and preparing your request.

Call the FPA main and sales line at (832) 930-0756, use the contact form, request a quote or schedule a consultation online.

Call Babes Carey at (408) 772-2777 for questions about industrial reliability and predictive maintenance training.

Call Field Service Supervisor Walter Cruitt at (832) 544-8772 for field service support.

Yes. Use the Schedule a Consultation option to choose an available time with an FPA solutions provider.

Include your facility, the equipment or technology involved, the problem or objective, desired timing and whether you need service, training or tools. Photos and existing data can also help clarify the scope.

FPA’s Houston-area headquarters is at 2800 East Broadway Street, Suite C-252, Pearland, Texas 77581. The team supports clients nationwide and internationally.